Messaging and email troubleshooting tmobile support. There are a number of solutions for t mobile and others, but wanted to clarify what fixed it for me. Didnt have this problem on my old phone, but got the new galaxy note. Jan 04, 2019 verizon sent me a brand new s7 and within an hour of it getting set up same issue 2 different s7 in 2 weeks same issue.
It either doesn t come through, or i get a notification that the message is downloading, and then a message that it failed to download more often than not, its just not coming through at all. Google messages rcs not working properly while on wifi. So i have to go out and then make a new text with their name on it. I receive a download button instead of a message and it will not download.
Lets start with the initial problem, mms messages that refuse to download. Likewise, mms messages sent to you over 1mb will have trouble downloading. Mms messages not automatically downloading when on wifi. It tries to send through the wifi, resulting in a failed message. Have we ever found a reliable fix for the mms not downloading issue. On both handcent and the stock messaging app, it shows a mms message ready to be downloaded, but it does not let me download the message. Jan 05, 2019 how to fix samsung galaxy s7 that wont automatically download picture message and other texting issues troubleshooting guide. Mms can take longer to get to your mobile device than a text. Can not send or receive picture messages samsung galaxy s7 wont send picture messages. The steps on this post end up with mobile data enabled so that mms works, but it blocks mobile data for internet use so the other apps can t use it. You might wanna try heretohelps suggestion of setting up a new apn. Sending an mms message using wifi will ensure you arent using your.
Your device should automatically pick up the required mms settings from the amaysim mobile networks. Can t download mms on lumia 640 i just got a lumia 640 installed latest windows 10 build, and under messaging settings, the automatically download mms setting is not showing. I do this myself, even though i prefer textra or hangouts. Message anyone from anywhere with the reliability of texting and the richness of chat. I have an unlocked att htc one m8 for metro and im noticing that i can t send nor receive mms messages even with 4g lte on. You compose an mms message a lot like you compose an sms text message. How to fix samsung galaxy s7 that wont automatically. Shows a message stating i am not connected to the network. Can not send or receive picture messages this video also answers some of the queries below. In your situation, is your phone currently still receiving and downloading individual mms messages. Mms messages say downloading from the sender, but the message sometimes takes a few days to a week for the message to download. If the sim card in your mobile is not from other network, please restart the device. New to the os so i don t know if i got to adjust the settings or something. I cant receive mms on my mobile phone samsung galaxy s.
I can t find anything in the forum that addresses the issue with this specific model. You may contact your network service provider to verify mms configuration on your device. Over the last couple of months, we have seen users not able to receive mms messages, everything else works fine. When receiving an mms, whether you were connected to wifi or not, the attachment would say first download. For instance, sending an mms message over 1mb on t mobile s network just won t work. Tmobile customers can use the digits app to access multiple mobile numbers.
I am able to send mms and often receive them but sometimes receive only blue download buttons that never download. From everything ive read this is a known issue and effects everything from the s8 up since oneui and pie were rolled out. Cannot send or receive mms on tmobile network fix apn settings. Mms messages not downloading motorola droid bionic. Cant download mms messages samsung galaxy s3 android forums. This document will walk you through setting up internet and pictures messaging mms on a non t mobile phone, but there are a few things to keep in mind before you get started. Anyone ever have a problem with mms messages not downloading automatically. Jan 23, 2016 mms not downloading when i recieve an mms message using either hangouts or messenger on my nexus 6p i can t download it.
You have correctly setup the apn settings for cricket. I have a lg g5 phone from t mobile and when im home using my wifi from centurylink everything works wifi calling and other features but my mms texting and pictures fail to send or if they do send it takes over 5 minutes but when i am t mobile. For example, when on group chat, each new message will come from an individual contact and ask tap to download, wont do so until i get off wifi. When they do come through it says new mms message to download. After each step, check to see if your issue has been fixed. Sep 06, 2018 fix a samsung galaxy a70 that cant send mms or picture messages duration. Cant receive or send mms while texting tmobile support. The device never received any of these mms messages, nor did it receive a message notifying that it had received an unsupported message. Learn how to troubleshoot your phone that can t send and receive picture messages or mms, also know what to do read more. When using group chat or receiving mms messages while on wifi, the messages will.
Discussion in android devices started by ambientblu, nov 26. Can not send or receive picture messages mms in samsung. If youre on cricket wireless and use an android phone, theres a reasonably decent chance you could be having issues receiving mms messages aka picture and video messages. Samsung galaxy s7 cannot download picture messages or mms. My galaxy s5 wont download mms ever since the most recent flurry of updates. Im in a group text, and some replies from other people aren t showing properly on my phone. For instance, sending an mms message over 1mb on tmobiles. When you get a new phone, services like the internet and picture messaging. I still cant use the default messaging app that came with op6. For your specific issue, if individual mms are downloading but not mms in group messages, this is going to be a setting on the phone and not the t mobile network. Why cant i send or receive picture messages on my iphone. I have downloaded the internet and mms settings for my provider ee, but it still wont retrieve them. Your device should automatically pick up the required mms settings for amaysim. I have tried this on wifi, on my data carrier, with mobile data on and off.
For t mobile, the max sending size 1mb, 3 mb for receiving and under 3072 x 3072 resolution. Turn on auto download mms option, it will download mms for you automatically. Won t send mms messages even when connected to wifi. I have an s10e on xfinity mobile with the stock messaging app, it won t send mms messages at all anytime wifi is turned on. But when i tap to retry, it just takes me to a new blank message inside the texting app, so i never get to see the message. I cant them to automatically download, and even when i manually try to download it. When i try to download it always fails and doesn t download. Cant send or receive mms messages metro pcs android. Jan 20, 20 cannot download mms messages on samsung galaxy s3. In almost every case where sms messages are received and mms messages aren t theres something glitchy with one or both data connections. All mms i receive show the message new multimedia message.
I cant receive mms on my mobile phone samsung galaxy s ii. Lets get a little granular with the trouble shooting. I too am having the same issue and still waiting for a response from t mobile customer service. I have crappy 2g at my home and cannot receive mms messages. It also cannot send any mms messages, and they immediately become. Samsung galaxy a50 cant send mms or picture message. You will need the cricket specific apnmms settings configured on.
Tap the messages icon on the home screen to launch the messages app. Regular texts work just fine, but i can t get my picture messages. We recently switched cell phone providers from verizon to t mobile. Mms wont download samsung galaxy s6 edge android forums. Main problem is mms messages not downloading with data off. This has been an issue since ive updated to lollipop. How to fix your motorola moto g4 that cant send receive. Is there a reason why the download doesn t complete. Mms can contain media files such as pictures and sounds. How do i configure mms settings on my android phone. Sometimes when someone sends me an mms either group text or picture i never receive it. I checked settings in messenger and i do have the auto download option turned on. Were not in a terrible position, ray noted of t mobile s spectrum holdings, but he added that t mobile and the rest of the us wireless industry remain hungry for additional midband spectrum like the cbrs band and the cband.
Hay guys i just got a lumia 950 xl and can t get the pictures my friend sent me on his iphone. My understanding of the datatext problem is that throughout the day your connection to mobile data will have trouble resetting. If you can t receive mms on your mobile phone, try these simple solutions to solve the problem. Despite having it set to automatically download mms, it never does. Cant get pictures people are texting to me on new 950 xl. The past few days i have not had any problem downloading mms picture messages, and all of a sudden today i can t download any multimediapic messages. Chat features rcs on supported carriers, you can send and receive messages over wifi or. If not, are you able to browse the web while not connected to wifi. Cannot download attachments in mms with new 106 build.
I checked the advanced settings in messages, and mms is set to auto download. If this still doesn t resolve the issue, your device will need to be assessed by an authorized technician. This document will walk you through setting up internet and pictures messaging mms on a non t mobile phone, but there are a few things to keep in. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Checking the sim card settings shows an internet apn but no mms vpn, should there be one there. This is a video tutorial on how to fix your samsung galaxy s3 so that it can send and receive mms messages pictures and video.
After receiving the last update, my phone will no longer receive mms messages. Cant download mms on lumia 640 microsoft community. Galaxy s3 slll how to fix text message downloading. Discussion in android devices started by raykj07, sep 29, 2016. How to automatically receive mms picture messages talkandroid. I will get a notification saying message failed to download. Jan 26, 2018 if youre on cricket wireless and use an android phone, theres a reasonably decent chance you could be having issues receiving mms messages aka picture and video messages. This is one of the most common mms problems but is luckily one of the easiest to fix. It gives me the option to download message manually, but that won t. If you need to manually adjust the mms settings for your device, our simple guides below will help get you up and running. If you have wifi calling on, with wifi preferred and you stick with the default messaging app, mms should work fine. New samsung galaxy s5 wont download mms messages comunidad. Why i cant receive mms with the tmobile settings for mms. In your situation, is your phone currently still receiving and downloading individual mms messages with no issue.
Turn on auto download mms option, it will download mms. Networkconnectivity mms on tmobile oneplus community. Since we switched, i have not been able to send or receive pictures or videos via text message. If you need to manually adjust the mms messages settings for your device, our simple guides. Afternoon all, ive been having issues with mms they just aren t coming through. Messaging and email troubleshooting t mobile support. It seems to create new contacts for existing entries but with wrong phone. I just got a lumia 640 installed latest windows 10 build, and under messaging settings, the automatically download mms setting is not showing. Unfortunately, third party apps cannot send mms via wifi for t mobile. Any further comments being like hurr durr you get mms. Ask them for apn settings as you were unable to get mms but you can access data. Even though the mms doesnt consume the data from your cricket wireless data plan, it is still required to have it turned on, as otherwise the cellphone would not be able to communicate with the mobile operators server.
When i get home on my wifi, mms messages just sit undownloaded until i click to download. It contains text saying the message size, and an expiry date. Oct 03, 2019 can t download mms messages everytime i get a mms message it doesn t download and then when it shows its downloading it says expired or just keeps spinning everything is exactly how its supposed to be it worked before the update. Ive tried to send mms messages to a t mobile and orange handset in the uk but the messages don t get through. Right away i experienced issues sending mms text while on wifi. Chat features rcs on supported carriers, you can send and receive messages. Stay in touch with friends and family, send group texts, and share your favorite pictures, gifs, emoji, stickers, videos and audio messages. There are two major culprits for mms messages not working, one of them is a setting enabled by default with your default messenger, and the other is because of interfering apps on your phone. Many tmobile customers are reporting that their mms messages are not.
Go to solution i recently purchased a bt sim only deal where i have unlimited texts, but it seems it won t allow me to send pictures messages or texts with emojis in. Could you tell me in plain english which uk networks should be able to receive the messages. Just below this section is my troubleshooting checklist, and if you follow each step, youll be able to send and receive mms over wifi and your own mobile data just like intended. How to fix samsung galaxy s7 that won t automatically download picture message and other texting issues troubleshooting guide. If you are experiencing issues with sending or receiving multimedia messages mms on cricket wireless, sit back and relax, we are here to help you fix that issue in just a few steps in this guide we will help you determine the proper mms. If you cant send or receive text messages smsmms, have problems with group messages, or cant send or receive pictures and video, try the troubleshooting steps below. Mms s may be automatically resized when sent, but may still be too large. Every group text or picture message i have to go in and manual download it. Fcc rules forbid auction participants like t mobile from discussing the topic to prevent coordinated bidding. Please let me know if a viable solution is possible. Mms pictures not downloading htc droid eris android forums. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new. Check out the configurations of setting the mms service on your android phone. I checked settings in messenger and i do have the auto download.